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About Us
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Featured collection
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Crash Boat Beach Tour (with transportation)
Regular price From $240.00 USDRegular priceUnit price / per -
El Yunque Rainforest Tour
Regular price From $150.00 USDRegular priceUnit price / per -
Night Kayaking Tour At Bio Bay
Regular price From $150.00 USDRegular priceUnit price / per -
Night Kayaking Tour At Bio Bay (for locals)
Regular price From $150.00 USDRegular priceUnit price / per
RETURN POLICY FOR BIO-BAY
⚠️ Important Notice: Bioluminescence Conditions Vary
Bioluminescence is a natural phenomenon that can vary nightly based on moonlight, weather, and water conditions.
Visibility is not guaranteed. On some nights, the glow may be minimal or not visible at all.
✅ Our Policy on Low Glow Nights
• We do NOT offer refunds solely due to low bioluminescence visibility unless the tour is officially canceled by us for safety or extreme conditions.
• The tour includes:
• A guided night kayaking experience.
• Use of lights and equipment.
• A party-like atmosphere, snacks, drinks, and a fun group setting — regardless of glow levels.
• We do our best to inform guests in advance if low glow is expected, but last-minute changes are common due to nature.
🔁 Cancellation & Refund Policy
• Full refund: Cancel 48+ hours before the tour.
• 50% refund: Cancel 24–48 hours before the tour.
• No refund: Cancel less than 24 hours before, or no-shows.
• Weather-related cancellations: Full refund or free reschedule.